We expect that all those who wish to join thetravelacademy are the very best people from outside of the travel industry who have a passion fro arranging holidays and delivering exceptional customer service; and want to surround themselves with like-minded individuals as part of a global family.
Our people make the difference. They are highly motivated, customer focused and passionate about selling travel. They recognise, embrace
and have the utmost confidence in the qualities of Travel Counsellors…..just like we do.
Each Travel Counsellor is 100 per cent committed to looking after their customers,
building an emotional relationship with them and caring for every aspect of their holiday or business trip. It is the Travel Counsellor that
makes the difference, and if you’re considering a career and a business as a Travel Counsellor you must share this passion for delivering
exceptional levels of customer service.
The skills needed to be a success in the sexiest industry in the world
It takes deep reserves of resilience, hard work and commitment to get the business off the ground. And even deeper reserves of customer service to get people coming back year after year. But if you’ve got all this, plus the motivation, we’ve got an incredible package of tools and motivational leadership and business support to ensure that you shine.
Our Travel Counsellors will understand the need to:
Promote, maintain and deliver the highest levels of customer service;
Network, market and continuously expand their customer base;
Be a good seller – persuasive, positive and perceptive;
Be able to gain the customer’s trust;
Be organised, flexible and committed;
Be a solution provider;
Be professional and well presented.