We don’t like to brag but we like to think that we are the cream of the travel industry, in fact, we know we are.

Our company excels and continues to win awards beacuse each Travel Counsellor is 100% committed to looking after their customers, building an emotional attachment with them and caring for every aspect of their holiday or business trip.

It’s our people that make the difference, and if you’re considering a career and a business as a Travel Counsellor, you must share this passion for delivering exceptional levels of customer service.

Becoming a Travel Counsellor is certainly not a step for the faint hearted. We understand what a giant step it can be. No comfort of a guaranteed monthly salary, along with the potential ups and downs of running your own business. It may take deep reserves of resilience, hard work and commitment to get your business off the ground. And even deeper reserves of customer service to get people coming back year after year. But if you’ve got all this, plus bundles of motivation, we’ve got an incredible package of tools and business support to ensure you shine.

As a Travel Counsellor you will understand the need to:

• Promote, maintain and deliver the highest levels of customer service;
• Network, market and continuously expand your customer base;
• Be a good seller – persuasive, positive and perceptive;
• Be able to gain the customer’s trust;
• Be organised, flexible and committed;
• Be a solution provider;
• Be professional and well presented.

Customer Confidence

More than 90% of Travel Counsellors’s customers across the world say they would recommend our services to a friend. We are rated among the top companies in the world including Apple, ebay and Harley Davidson for customer service.

Recognition

Everybody appreciates rewards and everyone likes to gain recognition for a job well done. The day’s top sellers are displayed on the company intranet for all to see. Flowers from the business development team, a word of encouragement down the phone from a director or a place on the coveted Gold Travel Counsellors VIP weekend (exclusively for top sellers) all help to motivate our Travel Counsellors onto greater success.

Home but Never Alone

You may worry that making the move to work from home will leave you feeling isolated. We have a range of systems in place to make sure that doesn’t happen. From our intranet and message boards to the TCTV daily and weekly webcasts, you’ll find that you will communicate with your fellow collegues every day. Regular events and roadshows held throughout the UK offer you the opportunity to meet other Travel Counsellors, plus interactive video calling allows you to speak “face-to-face” to anyone at head office and Travel Counsellors around the world.