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Building on the existing and proven support we provide to our agents worldwide, we have created a unique training programme to give only the best people from outside the travel industry and exclusive opportunity to buy a Travel Counsellors Franchise and be trained and empowered to become a home-based franchisee.
This unique programme is a blend of home-based online tutorials and a 2 week residential course which is spread over the course of a year, involving both classroom and one-to-one training at our state of-the-art head office in Bolton.
At Travel Counsellors we do things properly. We take pride in what we do that’s why with the Travel Academy our aim is to provide the best travel training programme the industry can offer. We give each potential Travel Counsellor the very best chance, and support, to develop their own travel business and empower them to realise their dreams.
Our unique and tailored programme includes the following six modules:
1. The Basics – the legal framework, use of IT, geography of the world and key destinations, travel law, the language of travel and the key travel products.
2. Service and Sales – covering selling, service, listening skills, networking, proactive calling and up-selling. This will include practical advice and handling real scenarios from existing Travel Counsellors.
3. Travel and Destinations – covering tailor made, cruise, groups, weddings and honeymoons and specialist travel areas and specialist destinations.
4. Running Your Business – focusing on business planning, managing your finances and managing your profit margin.
5. Realising Your Dreams – focusing on goal setting, time management and attitude.
6. Marketing – Our 13 Golden Habits to Success cover growing your business, developing new enquiries, the power of PR and keeping in touch with your customers.
Training is carried out by vastly experienced travel professionals. At the end of the two week course you will be able to prepare tailor made itineraries and deal with other scenarios involving customer requirements. You’ll also be able to take live calls and develop them into profitable bookings.
On successful completion of the programme, and after our IT team have set you up at home with all the relevant technology, you will be ready to play your part in the world’s most exciting industry. The travel academy programme also includes at least one educational (sponsored trip to a resort) or a cruise ship visit in your first 12 months of being in business. From home or an office you’ll be ready to start selling holidays.